FAQs

What is the difference between compatible and remanufactured cartridges?

A compatible cartridge is a brand new cartridge made from new mold, a remanufactured cartridge is made from the original core(or empty), which is recycled.

When should I choose compatible cartridge, when should I choose remanufactured cartridge?

For most of the inkjet cartridge models, we suggest our customers to choose compatible inkjet cartridge due to its better prices and performance. For the inkjet cartridges with printhead, such as some HP inkjets, some Lexmark, Dell or Canon inkjets, we suggest the remanufactured ones. For small cartridges like some of Canon, HP, all of Brother and Epson, The compatible ink cartridges has been proved to working very well.

For toner cartridges, some of the small cartridges such as HP CE285, CF280, Brother TN-450, ETC., new compatible toner cartridges work well and the prices will be much cheaper than the remanufactured toner cartridges, so under such case, we suggest our customer to take compatible toner cartridges. But for some big toner cartridges, such as HPCC364X, 8061X, LEXMARK T650 ETC., remanufactured toner cartridges will work much more staple and printing quality will be much more close to the OEM brands as all our remanufactured toner cartridges are made by our own workshop here in Canada and we test every single cartridge before we send to our customers.

If you are not sure about which one you can choose, please consult our specialists.

What is the difference between compatible, remanufactured and OEM cartridges? How much can I save from taking compatible and remanufactured cartridges?

As a matter of fact, Superink.ca's compatible and remanufactured inkjet and toner cartridges meet the OEM cartridges in both quality and yield. In our workshop, we have over 100 testing machines for all the cartridges we are remanufacturing. We use the best ink, toner powder, drum, doctor blade and other related parts and accessories to produce our inkjet and toner cartridges.

When using compatible cartridges, more than 50% percent money you pay for the OEM cartridge can be saved. Please check with us how and we are ready to help.

How do I place an order and how can I get my products?

Our delivery time is 1-2 business days to customers in ONTARIO and QUEBEC. If you place an order today, you will normally get your products tomorrow, then next day.

Our customers can order online, by phone or pick up from our different delivery locations and stores.

Does Superink.ca takes care of customers in other areas?

Yes, we do take care of customers nation-wide in Canada through our online shopping. It takes 2-4 business days to ship to customers in the West and East coast, such as BRITISH COLOMBIA, ALBERTA, NEW BRUNSWICK, ETC. For customers in Yukon, Northwest Territories and Nunavut, please consult us for shipping.

Does Superink.ca provide after-sales service or warranty on the products?

Yes, We do because we care. Superink.ca provides enough warranty on the products and services we sell. If you are not happy with our products or services, please send emails to customerservice@superink.ca, or call 1-866-570-5528, our customer service representative will easy your concern.

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